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Patient On-line



Cumberland House Surgery has been giving access to their patients to order medication for several years.  However, it is a requirement for all practices to allow patients to view the information that is on their summary care record.

Online services do not replace traditional ways of contacting your GP practice, over the phone or in person. They simply offer additional ways to interact with your GP, making it easier and more convenient.

For example, you can book and cancel appointments any time of the day, order your repeat prescription from home or at work, save yourself a trip to the GP practice, or look up your medications online.

In return, it's hoped the services will free up phone lines for people with no internet access, and enable GP practices to manage appointments and telephone calls more efficiently.

There are currently these transactional services available:

  1. Book and cancel appointments 
  2. Order repeat prescriptions 
  3. Access to GP records for allergies and immunisations.
  4. Access to detailed coded information

If you are aged 16 or over and would like to view the immunisations, allergies and adverse reactions and medication screen of your medical record please bring along to the surgery two forms of ID.  These must be:-

  1. A picture ID such as a passport or driving licence.
  2. Something to prove your address.  This must not be older than three months.

Unfortunately we are not able to accept ID from anyone other than the patient.  Therefore wives cannot bring in ID for their husbands, daughters/sons cannot bring in ID for their parents.

We are also not able to give parents access to their children's records, ie 0-16 year olds.

You may find it useful to watch a video that has been prepared by NHS England regarding the                                 Patient On-Line service.



Patient Online (EMIS Access) Leaflet


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