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Practice Management

Mrs Amanda Abdi Tehrani (f)

Telephone 01625 264075

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

There are a team of administrators who deal with the running of clinics, recall systems, accounts and IT within the practice.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Mrs Nadia Baldwin
Mrs Debra Lackford
Mrs Jayne Connor
Mrs Sharon Ratcliffe

Sharon Ratcliffe has basic sign language skills.

Miss Chloe Walker (f)
Miss Charlotte Dodd (f)
Miss Simone Longden (f)
Mrs Trudy Marshall (f)
Ms Tamsin Denham (f)
Miss Mary Walsh (f)
Mrs Karen Rowbotham (f)

Secretaries

All of the doctors have a secretary who deal with the doctors mail, type letters and there to speak to you personally.  They will help in any way possible.  The secretaries all have direct telephone numbers to their desk which means that you do not have to go through the main switchboard.  If the secretary is not available you are able to leave a voicemail message and they will get back to you as soon as they return.

Mrs Lisa Stockton

Telephone 01625 264063

Secretary to:

  • Dr Hodgson
  • Dr Maund
  • Dr C Taylor
  • Dr Liptrot
  • Joanne Rowe (Nurse Practitioner)

Also Assistant Practice Operational Manager. 

Please contact Lisa in the absence of the Practice Manager

 

Mrs Michelle Stewart

Telephone 01625 264066

Secretary to:

  • Dr Finch
  • Dr Oliver
  • Dr Durow
  • Dr Paterson
  • Dr Joseph

 

Miss Stacey Byrne (f)

Secretary to:-

Dr Mullan

Dr Collins

Dr Weidner

Marie Evans, Advanced Nurse Practitioner

 
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